Responsible Gaming
At AllStar, our priority is to provide a safe, fair, and entertaining environment for all our players. We believe that gaming should be an enjoyable leisure activity, and we are committed to promoting responsible practices to ensure it remains a positive experience. We encourage every player to stay in control of their gameplay by making use of the tools and resources available on our platform. The information on this page is designed to help you understand the options we provide for responsible gaming and where to find further support if you need it.
Setting Your Financial Limits
One of the most effective ways to play responsibly is to manage your budget. Before you start playing, it’s a good idea to decide how much you are comfortable spending and stick to that amount. The AllStar casino online provides several tools to help you manage your funds effectively:
- Deposit Limits: You can set a maximum amount you can deposit into your account on a daily, weekly, or monthly basis. This prevents you from depositing more than you intended.
- Loss Limits: This tool allows you to control the maximum amount of money you can lose from your deposits over a specific period. Once you reach this limit, you won’t be able to place any more bets until the period resets.
- Wager Limits: You can cap the total amount of money you wager over a set timeframe. This tool helps you control your overall activity, regardless of wins or losses.
Managing Your Time
It’s just as important to manage the time you spend gaming as it is to manage your money. We offer session timers that act as ‘reality checks’, providing on-screen notifications to remind you how long you’ve been logged in. These reminders help you make conscious decisions about your time and encourage regular breaks from playing pokies and other games.
Taking a Break
If you feel that you need to take a step back from gaming for any reason, AllStar offers options to temporarily or permanently suspend your account. A ‘Cooling-Off’ period lets you take a short break, typically from 24 hours up to a few weeks. During this time, your account will be suspended, and we will not send you any promotional materials. For those who require a longer break, ‘Self-Exclusion’ is available. This is a commitment to cease gambling for a minimum period of six months. Once activated, a self-exclusion cannot be lifted until the selected duration has passed.
Preventing Underage Gambling
It is illegal for anyone under the age of 18 to open an account or play at AllStar. We take our responsibility in this area very seriously and perform age verification checks on all customers. Any account found to be used by a minor will be closed immediately, and any winnings will be forfeited. You can find more details about our operational standards on the AllStar about us page.
Seeking Professional Support
If you are worried that gambling is having a negative impact on your life or the life of someone you know, it is important to seek help. Our customer support team can guide you through our responsible gaming features. Additionally, there are several professional organisations in Australia that offer free and confidential advice, such as Gambling Help Online and Gambler’s Help.